Terms of Use
Welcome to the Isla Collective Website (the “Site”). Isla Collective (Pvt) Ltd (“Isla Collective “) provides
this Site as a service to its customers. Please review the following basic rules that govern your use of our
Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and
be bound by these terms. If you do not agree to these terms, please do not use this Site.
Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your
use of this Site still binds you to the terms. Isla Collective reserves the right to update or modify these
Terms and Conditions at any time without prior notice. Your use of the Isla Collective web site following
any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as
changed. For this reason, we encourage you to review these Terms and Conditions whenever you use
this web site.
Usage Restrictions
All of the content you see and hear on the Site, including, for example, all of the page headers, images,
illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade
dress, copyright and/or other intellectual property rights or licenses held by Isla Collective , one of its
affiliates or by third parties who have licensed their materials to Isla Collective . The entire content of
the Site is copyrighted as a collective work under Sri Lankan copyright laws, and coordination,
arrangement and enhancement of the content.
The content of the Site is intended solely for the personal, noncommercial use by the users of our site.
You may download, print or store selected portions of the content, provided you (1) only use these
materials for your own personal, noncommercial use, (2) do not copy or post the content on any
network computer or broadcast the content in any media, and (3) do not modify or alter the content in
any way, or delete or change any copyright or trademark notice.
No right, title or interest in any content or materials is transferred to you as a result of any such
activities. Isla Collective reserves complete title and full intellectual property rights in any content you
download, reproduce, print, redistribute or store from this web site.
Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute,
retransmit, publicly display, publicly perform or create derivative works from the content without first
obtaining written permission from Isla Collective .
User Comments, Feedback, Postcards and Other Submissions
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or
offered to Isla Collective on or by this Site or otherwise disclosed, submitted or offered in connection
with your use of this Site (collectively, the “Comments”) shall be and remain Isla Collective ‘ property.
Such disclosure, submission or offer of any Comments shall constitute an assignment to Isla Collective of
all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or
otherwise, of any Comments. Thus, Isla Collective will own exclusively all such rights, titles and interests
and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Isla Collective
is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any
compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party,
including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that
no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or
obscene material. You are and shall remain solely responsible for the content of any comments you
make.
User Generated Content
Isla Collective makes no representations with respect to content generated by consumers and third
party content creators, including without limitation, photographs, social media handle, videos, and
comments (collectively, “User Generated Content”). By posting and uploading User Generated Content
that you have tagged with @isla @islahomeware and/or other Isla Collective brand profile tags or
hashtags, you grant to Isla Collective and its third-party service providers who provide content
management services (collectively, the “Licensed Parties”) the perpetual, irrevocable, royalty-free, fully-
paid, non-exclusive, transferable right to use your Isla Collective -tagged User Generated Content in any
manner to be determined in Isla Collective ’ sole discretion, including but not limited to on its webpages,
social media pages operated by Isla Collective , and in its other marketing, promotional and advertising
initiatives, in any media now or hereafter known. Isla Collective may use, display, reproduce, distribute,
transmit, create derivative works from, combine with other materials, alter and/or edit your User
Generated Content in any manner in its sole discretion, with no obligation to you whatsoever. You grant
the Licensed Parties the right to use your username, real name, image, likeness, caption, location, or
other identifying information in connection with any use of your User Generated Content. You hereby
represent and warrant that (i) you own all rights in and to your User Generated Content, (ii) you have
permission from all person(s) appearing in your User Generated Content to grant the rights granted
herein; (iii) you are not a minor, and (iv) the Licensed Parties’ use of your User Generated Content as
described herein will not violate the rights of any third party or any law. You hereby release, discharge
and agree to hold Isla Collective, the Licensed Parties, and any person acting on Isla Collective ’ or their
behalf harmless from any liability related in any way to the Licensed Parties’ use of your User Generated
Content. If you believe your rights are infringed by any User Generated Content embedded or
referenced on the Isla Collective website, please notify Isla Collective pursuant to the DMCA Notice &
Take-down Procedure set forth above.
Pricing Policy
At Isla Collective , our commitment is to offer convenience, service, and product availability on-line at
compelling prices every day, with certain limited time offerings of merchandise at promotional prices.
While merchandise offered on-line at Isla Collective will usually be priced the same as merchandise
offered at our affiliate Isla Collective stores, in some cases, Isla Collective stores may have different
prices or promotional events at different times.
Payments
By providing your card information, you allow Isla Collective to charge your card for future payments in
accordance with their terms.
Colors
We have done our best to display as accurately as possible the colors of the products shown on the Site.
However, because the colors you see will depend on your monitor, we cannot guarantee that your
monitor’s display of any color will be accurate.
Correction of Errors and Inaccuracies
The information of the Site may contain typographical errors or inaccuracies and may not be complete
or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change
and update information at any time without prior notice (including after you have submitted your
order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your
Isla Collective purchase you may return it with the original Isla Collective packing receipt. Please see our
Return Policy.
Typographical Errors
In the event an Isla Collective product is listed at an incorrect price due to typographical error or systems
error, Isla Collective shall have the right to refuse or cancel any orders placed for product listed at the
incorrect price. Isla Collective shall have the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit card charged. If your credit card has already been charged for
the purchase and your order is canceled, Isla Collective shall issue a credit to your credit card account in
the amount of the incorrect price.
Term: Termination
These terms and conditions are applicable to you upon your accessing the site/ or completing the
registration or shopping process. These terms and conditions, or any of them, may be terminated by Isla
Collective without notice at any time for any reason. The provisions relating to Copyrights, Trademark,
and Miscellaneous, shall survive any termination.
Notice
Isla Collective may deliver notice to you by means of electronic mail, a general notice on the site, or by
written communication delivered by first class Sri Lankan mail to your address on record in Isla
Collective account information.
Use of Site
Harassment in any manner or form on the site, including via e-mail and chat or by obscene or abusive
language is strictly forbidden. Impersonation of others, including an Isla Collective or other licensed
employee, host, or representative as well as other members or visitors on the site is prohibited. You may
not upload to, distribute, or otherwise publish through this site any content which is libelous,
defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise
objectionable which may constitute or encourage a criminal offense, violate the rights of any party or
which may otherwise give rise to liability or violate any law. You may not upload commercial content on
the site or use the site to solicit others to join or become members of any other commercial online
service or organization.
Indemnification
You agree to indemnify, defend, and hold harmless Isla Collective , its officers, directors, employees,
agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses,
expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these
terms and conditions or any activity related to your account (including negligent or wrongful conduct) by
you or any other person accessing the site using your Internet account.
Third Party Links
In an attempt to provide increased value to our visitors, Isla Collective may choose various third-party
web sites to link to from its own site. However, even if the third party is affiliated with Isla Collective, Isla
Collective has no control over these linked sites, all of which have separate privacy and data collection
practices, independent of Isla Collective. Isla Collective has no responsibility or liability for these
independent policies or actions and is not responsible for the privacy practices or the content of such
web sites. These linked sites are only for your convenience and therefore you access them at your own
risk. Nonetheless, Isla Collective seeks to protect the integrity of its web site and the links placed upon it
and therefore requests any feedback on not only its site, but for sites it links to as well (including if a
specific link does not work).
1. Sustainable Commitment:
a. Our furniture is crafted using sustainable materials and manufacturing processes, minimizing
environmental impact.
b. We prioritize eco-friendly practices, including sourcing materials responsibly and reducing waste.
2. Customization Process:
a. Customers can personalize their furniture through our online platform or in-store consultation.
b. Customizations may affect pricing and delivery times.
c. Once customization options are confirmed, orders cannot be altered.
3. Online Basket:
a. Items added to the online basket are not reserved until the checkout process is completed.
b. Prices displayed in the basket are subject to change based on customization options and availability.
c. Items remain in the basket for a limited time before being released for others to purchase.
4. Ordering and Payment:
a. Orders are processed once payment is received in full.
b. We accept various payment methods, including credit/debit cards, online transfers, and financing
options.
c. Prices are inclusive of applicable taxes and fees.
5. Shipping and Delivery:
a. Delivery times vary based on customization and availability.
b. Customers will be notified of estimated delivery dates upon order confirmation.
c. Additional charges may apply for expedited shipping or special delivery requests.
6. Return Policy:
a. We offer a 07-day return policy for non-customized items.
b. Customized items are not eligible for return unless defective or damaged upon arrival.
c. Returns must be initiated within the specified timeframe and meet our return conditions.
d. Customers are responsible for return shipping costs unless the item is deemed defective or
damaged.
e. Refunds are issued using the original payment method once the returned item is received and
inspected.
7. Warranty:
a. Our furniture is backed by a limited warranty against manufacturing defects.
b. Warranty coverage and terms vary by product and are detailed in the warranty documentation
provided upon purchase.
8. Customer Support:
a. For inquiries, assistance, or support, please contact our customer service team via email, phone, or
in-store visit.
b. We strive to address customer concerns promptly and provide satisfactory resolutions.
9. Legal Compliance:
a. These terms and conditions are governed by the laws of [Jurisdiction].
b. Any disputes arising from these terms shall be resolved through arbitration or legal proceedings as
per the laws of [Jurisdiction].
10. Updates and Modifications:
a. We reserve the right to update or modify these terms and conditions at any time.
b. Changes will be effective upon posting on our website or other communication channels.
c. Customers are encouraged to review the terms periodically for updates.
By completing a purchase or using our services, you agree to abide by these terms and conditions. Thank
you for choosing Isla Collective for your sustainable custom furniture needs!